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Interview with Joseph Maciariello, 2002-01-17
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Interview with Joseph Maciariello, 2002-01-17
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Title
Interview
with
Joseph
Maciariello
,
2002-01-17
Creator
Maciariello
,
Joseph
A.
Subject - LCSH
Maciariello, Joseph A.
Drucker, Peter F. (Peter Ferdinand), 1909-2005
Interviews
Sloan, Alfred P. (Alfred Pritchard), 1875-1966
General Motors Corporation
ServiceMaster Foundation
Management
China
Subject - Local
Bright China Service Industry
Shao, Ming Lo
Spirit of Performance
Coverage
Claremont
(Calif.)
Description
Professor
Joseph
Maciariello
,
Horton
Professor
of
Management
for the
Drucker
School
of
Management
, at
Claremont
Graduate
University
,
discusses
Peter
Drucker’s
contributions
to the
ServiceMaster
Foundation
and its
spread
to
China
in the
form
of
Bright
China
Service
Industry
,
owned
by
Ming
Lo
Shao
. He also
discusses
what
Drucker
termed
the
“spirit
of
performance,”
and its
characteristics
.
Professor
Maciariello
states
that there are
three
aspects
of the
“spirit
of
performance,”
an
organization
must
capitalize
on the
strengths
of its
employees
,
it
must
have
high
performance
standards
, and
lastly
it
must
appoint
executives
whose
character
and
integrity
serves
as a
model
for
fellow
employees
.
Additionally
,
Professor
Maciariello
relates
how
Drucker
was
given
advice
by
Alfred
Sloan
of
General
Motors
who
advised
him to,
“Tell
me
what
you
think
is
right
for this
corporation
.
Don’t
tell
me
what
you
think
will
work…”
Publisher
The Drucker Institute
Date
2002-01-17
Language
eng
Source
Original videotape: Excerpt from 30 minute VHS Tape; Tapes 45: Peter F. Drucker Biography 01/17/02
Collection
Drucker
Archives
-
http://ccdl.libraries.claremont.edu/col/dac
Rights
All rights are retained by The Drucker Institute. For permission to use this item, contact The Drucker Institute,
http://www.thedruckerinstitute.org
Type
Moving Image
Format
video/f4v
Running time
00:17:19
Object File Name
dac00899
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